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Process Improvement and Team
Facilitation
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Initiative Planning and
Implementation
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Some of your best managers may have
exceptional strengths, yet they may lack the experience
to confidently transform survey results and
focus-group or personal-interview feedback
into a compelling plan of action that will increase
customer or employee loyalty. Situational
assessments, recommending objectives,
identifying critical issues and resource needs,
then establishing tactics, timelines, milestones,
budgets and related communications are skills
often limited to marketing or business
development managers.
Initiative Planning and
Implementation support from ClienTell Consulting
can help prepare your improvement teams to
enroll the entire organization in support for every
initiative
–
beginning with your Board of Directors and Chief Financial
Officer!
Once approved,
additional process measurements, ongoing initiatives tracking,
and project update review support may be provided, as needed, to
ensure no one
“keeps
repeating the same behavior while expecting a different (survey)
result”! |
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