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Project Management
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To help clients establish measurement and management processes
–
or to provide ongoing support during the survey process over
time, Project Management services include support for:
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Leadership/strategic communications
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■ Internal survey communications and Q&A
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Facilitation of survey team meetings/teleconferences |
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■ Participant selection and list preparation
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■ Customer survey announcements/invitations |
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■ Interviewer selection/briefing/preparation
– or...
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■
Online web survey hosting/management
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■ Customer appreciation letters/press releases |
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■ Data reporting/strategic analysis planning
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■ Report format and distribution management
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■
Follow-up queries/additional reports |
■
Consolidation/communication of initiatives based on
results
after reporting |
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...and related assistance as
needed by client staff.
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