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About Surveys and Measuring
Customer Satisfaction
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How can ClienTell help us survey our customers?
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ClienTell Consulting can help you design and
document your survey and management process
to conduct today’s surveys
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and implement
initiatives to help drive tomorrow’s results.
Once your management team has agreed on the
scope and targeting of the survey, ClienTell Consulting
services can: help you establish your own
internal service quality management process
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similar to your
accounting and finance functions; provide
survey and data collection project management; assist with results
and strategic recommendations presentations;
and help you get started on key initiatives.
In turn,
you can ultimately manage your own improvement process
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and your relationships with your customers
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based on survey
results!
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